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•
International and Domestic
Corporate & Leisure Flight
Travel Services |
| |
• National &
International Support Services
|
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•
24 Hour Emergency Services |
| |
• Corporate Agreements |
| |
•
Advice & Maintenance
on Frequent Flyer & Hotel
Loyalty Programs |
| |
• Passenger Profile
Management |
| |
•
Full Travel Management
Services |
| |
• Administrative
Support Services |
| |
•
Quotes, Checking of
Flight Availability Worldwide
and Itinerary suggestions |
| |
• Conferencing
& related Travel Arrangements |
| |
•
Incentive Travel |
| |
• Exclusive Tours/Air
Charters/Coach Tours/Cruises
Worldwide |
| |
•
Worldwide Hotel/Car
Rental/Rail/Coach Reservations
|
| |
• Comprehensive
Travel Insurance |
| |
•
Ticket & Documentation
Delivery Services |
| |
• Specialised
Group Travel & Tours |
| |
•
Full Visa and Passport
services |
| |
• Health advice
and requirements |
Harvey World Travel Blue
Planet Group is committed to making your
corporate travel a stress-free experience.
We allow you to concentrate on business
while we take care of the planning and
implementation of your travel arrangements.
We assure you of our constant support
by always being on hand to assist you
before and during your travels. Our ability
to understand your needs guarantees that
we are able to identify preferred options
for you, ensuring maximum cost effectiveness
as well as stress-free travel.
Corporate Business
Profiling
| • |
By
working closely with you,
we are able to establish
your frequent travel patterns,
mix of domestic and international
travel and your requirements
such as hotels, rental
cars and any other services. |
|
|
| • |
We compile
accurate profiles for
each traveller including
preference of seat, travel
class and any other specific
requirements. Additionally,
we make note of frequent
flyer details to ensure
each booking is seamlessly
completed with minimal
effort. |
Control of Your
Travel Expenditures
Control of travel expenditure
is crucial to any business and at Harvey
World Travel Blue Planet Group we do our
best to offer you savings, wherever possible,
by:
| • |
Offering
the exclusive fares we
receive from major suppliers
due to Harvey World Travel
Blue Planet Group’s
strong relationship with
them. These fares are
normally well below published
fares. |
|
|
| • |
Providing
a choice of flights and
airlines whereby maximum
savings can be achieved. |
|
|
| • |
Developing
and monitoring your travel
policies if these are
not yet in place. |
|
|
| • |
Applying
for membership to appropriate
loyalty programmes such
as airlines, hotels and
car rental companies to
ensure maximum benefit
from travelling. |
|
|
| • |
Recommending
specific hotels and car
rental services that will
further decrease your
travel expenditure. |
Customer Service
and Quality Control
At Harvey World Travel
Blue Planet Group our priority is service
excellence. We believe in offering personal
and efficient service that surpasses the
expectations of our clients. Our highly
skilled and well-travelled consultants
are constantly aware of new developments
in the industry.
We are able to consistently
maintain our high levels of service by:
| • |
Ensuring
our highly experienced
consultants respond promptly
to calls. |
|
|
| • |
Endeavouring
to confirm the status
of your travel enquiry
within 2 hours from time
of booking. |
|
|
| • |
Monitoring
your satisfaction with
our service each quarter
in order to continue to
exceed your expectations. |
Customer Interaction
At Harvey World Travel
Blue Planet Group we believe working with
your travel co-ordinator is an important
part of ensuring your travel needs are
met. With your approval, we will assist
your travel booking staff, if required,
by:
| • |
Providing
a Travel Organisers Guide
to ensure correct procedures
for bookings are followed
and to offer other general
information. |
|
|
| • |
Assisting
with understanding discounted
airfares and their terms
and conditions. |
|
|
| • |
Assisting
in the management of Frequent
Flyer programmes. |
|
|
| • |
Offering
destination and general
product knowledge. |
|
|
| • |
Providing
on-site visits for an
introduction to your Harvey
World Travel Blue Planet
Group manager and consultants
as well as to establish
familiarity with our operation.
|
Customer Employee
Benefits
In addition, you and your
staff are able to enjoy a wide range of
travel products, such as:
| • |
Assistance
with your employees holiday
planning. |
|
|
| • |
Establishing
the most competitive rates
for their air travel and
package holidays. |
|
|
| • |
Providing
regular newsletter updates
that include special product
offers and on occasion,
posters and flyers for
your company use. |
|
|
| • |
Offering
the most cost-effective
Harvey World Travel Blue
Planet Group insurance
cover. |
|
|
| • |
Encouraging
staff by providing travel
incentives towards staff
productivity programme. |
Corporate Social
Investment
Harvey World Travel Blue
Planet Group focuses on excellent corporate
citizenship and empowerment. Central to
this focus is the desire to be a part
of creating economic stability and growth
within South Africa and we have worked
on numerous projects to ensure that these
standards are met.
We continually strive
to remove barriers that prevent an environment
of networking and information sharing.
We also assist companies to showcase their
capabilities and attract investment and
clients, while offering them support on
all levels of market infiltration wherever
possible.
Additionally, we actively
support various charities within the community.
Record of Accomplishments
Harvey World Travel Blue
Planet Group has achieved numerous awards,
for example, Harvey World Office of the
Year Award 2005 for Southern Africa, and
is also proud of being chosen as preferred
supplier with numerous corporate clients.
Additional Information
/ Differentiating Factors
With the high level of
competition amongst travel agencies within
South Africa, we are proud of our extensive
experience and knowledge and our particular
areas of strength, such as:
| • |
Our
absolute passion for providing
superior levels of service
and our ability to develop
and maintain long term
relationships with our
clients. |
|
|
| • |
Harvey
World Travel Blue Planet
Group meets and fulfils
all the necessary requirements
of an Empowerment Company. |
|
|
| • |
A diverse
workforce – approximately
75% of Harvey World Travel
Blue Planet Group are
from the required designated
groups. |
|
|
| • |
Flexibility. |
|
|
| • |
Excellent
turnaround times enabling
our clients to benefit
with every booking. |
By choosing Harvey World
Travel Blue Planet Group you are guaranteed
of superior service and cost-effective
solutions for all your corporate travel
needs.
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