Harvey World Travel Blue Planet - Business Travel
International and Domestic Corporate & Leisure Flight Travel Services
- National & International Support Services
- 24 Hour Emergency Services
- Corporate Agreements
- Advice & Maintenance on Frequent Flyer & Hotel Loyalty Programs
- Passenger Profile Management
- Full Travel Management Services
- Administrative Support Services
- Quotes, Checking of Flight Availability Worldwide and Itinerary suggestions
- Conferencing & related Travel Arrangements
- Incentive Travel
- Exclusive Tours/Air Charters/Coach Tours/Cruises Worldwide
- Worldwide Hotel/Car Rental/Rail/Coach Reservations
- Comprehensive Travel Insurance
- Ticket & Documentation Delivery Services
- Specialised Group Travel & Tours
- Full Visa and Passport services
- Health advice and requirements
Harvey World Travel Blue Planet is committed to making your corporate travel a stress-free experience. We allow you to concentrate on business while we take care of the planning and implementation of your travel arrangements. We assure you of our constant support by always being on hand to assist you before and during your travels. Our ability to understand your needs guarantees that we are able to identify preferred options for you, ensuring maximum cost effectiveness as well as stress-free travel.
Corporate Business Profiling
By working closely with you, we are able to establish your frequent travel patterns, mix of domestic and international travel and your requirements such as hotels, rental cars and any other services.
We compile accurate profiles for each traveller including preference of seat, travel class and any other specific requirements. Additionally, we make note of frequent flyer details to ensure each booking is seamlessly completed with minimal effort.
Control of Your Travel Expenditures
Control of travel expenditure is crucial to any business and at Harvey World Travel Blue Planet we do our best to offer you savings, wherever possible, by:
- Offering the exclusive fares we receive from major suppliers due to Harvey World Travel Blue Planet's strong relationship with them. These fares are normally well below published fares.
- Providing a choice of flights and airlines whereby maximum savings can be achieved.
- Developing and monitoring your travel policies if these are not yet in place.
- Applying for membership to appropriate loyalty programmes such as airlines, hotels and car rental companies to ensure maximum benefit from travelling.
- Recommending specific hotels and car rental services that will further decrease your travel expenditure.
Customer Service and Quality Control
At Harvey World Travel Blue Planet our priority is service excellence. We believe in offering personal and efficient service that surpasses the expectations of our clients. Our highly skilled and well-travelled consultants are constantly aware of new developments in the industry.
We are able to consistently maintain our high levels of service by:
- Ensuring our highly experienced consultants respond promptly to calls.
- Endeavouring to confirm the status of your travel enquiry within 2 hours from time of booking.
- Monitoring your satisfaction with our service each quarter in order to continue to exceed your expectations.
Customer Interaction
At Harvey World Travel Blue Planet we believe working with your travel co-ordinator is an important part of ensuring your travel needs are met. With your approval, we will assist your travel booking staff, if required, by:
- Providing a Travel Organisers Guide to ensure correct procedures for bookings are followed and to offer other general information.
- Assisting with understanding discounted airfares and their terms and conditions.
- Assisting in the management of Frequent Flyer programmes.
- Offering destination and general product knowledge.
- Providing on-site visits for an introduction to your Harvey World Travel Blue Planet manager and consultants as well as to establish familiarity with our operation.
Customer Employee Benefits
In addition, you and your staff are able to enjoy a wide range of travel products, such as:
- Assistance with your employees holiday planning.
- Establishing the most competitive rates for their air travel and package holidays.
- Providing regular newsletter updates that include special product offers and on occasion, posters and flyers for your company use.
- Offering the most cost-effective Harvey World Travel Blue Planet insurance cover.
- Encouraging staff by providing travel incentives towards staff productivity programme.
Corporate Social Investment
Harvey World Travel Blue Planet focuses on excellent corporate citizenship and empowerment. Central to this focus is the desire to be a part of creating economic stability and growth within South Africa and we have worked on numerous projects to ensure that these standards are met.
We continually strive to remove barriers that prevent an environment of networking and information sharing. We also assist companies to showcase their capabilities and attract investment and clients, while offering them support on all levels of market infiltration wherever possible.
Additionally, we actively support various charities within the community.
Additional Information / Differentiating Factors
With the high level of competition amongst travel agencies within South Africa, we are proud of our extensive experience and knowledge and our particular areas of strength, such as:
- Our absolute passion for providing superior levels of service and our ability to develop and maintain long term relationships with our clients.
- Harvey World Travel Blue Planet meets and fulfils all the necessary requirements of an Empowerment Company.
- A diverse workforce – approximately 75% of Harvey World Travel Blue Planet are from the required designated groups.
- Flexibility.
- Excellent turnaround times enabling our clients to benefit with every booking.
By choosing Harvey World Travel Blue Planet you are guaranteed of superior service and cost-effective solutions for all your corporate travel needs.
