ASATA Peace of Mind

Harvey World Travel Blue Planet is an active member of the Association of Southern African Travel Agents and a signatory of the ASATA Charter committing to professional service, ethical conduct and trustworthy behaviour.

Why travel with an ASATA-accredited travel agent?

Choose your Travel Management Company or Travel Agent much the same way you would your doctor or lawyer: your Travel Agent should be a professional who has the qualifications, know-how and skills to assist you with all your travel needs. Furthermore, your Travel Management Company or Travel Agent should be an accredited ASATA member.

Entrusting your travel with an ASATA member, you are assured that you are working with a professional Travel Management Company or Travel Agent that is not only bound by a strict code of conduct, but also believes in ethical and professional provision of travel services.

ASATA Charter

Our members have signed the ASATA Charter, a philosophical commitment and promise, to continue delivering fair and transparent business practices, the highest ethical standards to further the industry’s professionalism, providing high-quality service, and confronting inappropriate behaviour and practices when dealing with customers and partners, among other commitments, thus endorsing the Association of Southern African Travel Agents as the benchmark of professionalism in the region’s travel industry.

This is what you can expect when you book with an ASATA member:

Professional Service

A credible, specialist advisor who will give you value-for-money, offering you end-to-end solutions that will exceed expectations and treat you as an individual.

Ethical Conduct

A professional travel company that complies with South African laws and the ASATA Code of Conduct and Constitution, and provides the products and services for which you asked. You can expect to pay a fair and equitable amount for what you are getting.

Trustworthy Behaviour

A commitment to transparency in all dealings as it relates to product and price. A commitment to striving for a travel experience that is painless and pleasant, and the full delivery on what was promised.

Market Leadership

A knowledgeable consultant prepared to listen to your needs, give the best advice, consider your viewpoint and act on them, as well as empathise with your current context and tailor the experience to meet your needs through consistently good service.

Is the Travel Agent you’ve entrusted your travel with a member of the Association of Southern African Travel Agents?

If not, why not?

Travel with Peace of Mind… Travel with an ASATA Travel Agent

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